CHANGE ONE TO PERSONNEL SUPPORT FOR OPERATION TOMODACHI NR 3 – REIMBURSEMENT PROCEDURES FOR DEPENDENTS OF NAVY UNIFORMED PERSONNEL AFFECTED BY AUTHORIZED VOLUNTARY DEPARTURES AND STOP MOVEMENT ORDERS

UNCLASSIFIED//

ROUTINE

R 120059Z APR 11

FM CNO WASHINGTON DC

TO AL NAVADMIN
NAVADMIN

INFO CNO WASHINGTON DC

BT
UNCLAS
FM CNO WASHINGTON DC//N1//
TO NAVADMIN
INFO CNO WASHINGTON DC//N1//
NAVADMIN 125/11

MSGID/GENADMIN/CNO WASHINGTON DC/N1/APR//

SUBJ/CHANGE ONE TO PERSONNEL SUPPORT FOR OPERATION TOMODACHI NR 3 - 
REIMBURSEMENT PROCEDURES FOR DEPENDENTS OF NAVY UNIFORMED PERSONNEL 
AFFECTED BY AUTHORIZED VOLUNTARY DEPARTURES AND STOP MOVEMENT ORDERS//



REF/A/DOC/MEMORANDUM/PUSD(P&R)/15MAR2011//
REF/B/DOC/MEMORANDUM/PUSD(P&R)/17MAR2011//
REF/C/DOC/JFTR, VOL.1//
REF/D/MSG/CNO WASHINGTON DC/181309ZMAR11//
REF/E/MSG/CNO WASHINGTON DC/191711ZMAR11//
REF/F/DOC/MEMORANDUM/PUSD(P&R)/18MAR2011//
REF/G/MSG/CNO WASHINGTON DC/231441ZMAR11//
REF/H/MSG/CNO WASHINGTON DC/302139ZMAR11//
REF/I/MSG/CNO WASHINGTON DC/072321ZAPR11//

NARR/REF A IS UNDERSECRETARY OF DEFENSE (PERSONNEL & READINESS) 
MEMORANDUM ON AUTHORIZED DEPARTURE OF ELIGIBLE FAMILY MEMBERS (EFMS) 
FROM MANAMA, BAHRAIN.  REF B IS UNDERSECRETARY OF DEFENSE (PERSONNEL & 
READINESS) MEMORANDUM ON AUTHORIZED DEPARTURE OF ELIGIBLE FAMILY MEMBERS 
(EFMS) FROM THE ISLAND OF HONSHU, JAPAN.  REF C IS JOINT FEDERAL TRAVEL 
REGULATIONS (JFTR), VOL. 1.  REF D IS NAVADMIN 084/11, STOP MOVEMENT FOR 
PERMANENT CHANGE OF STATION FOR ALL NAVY PERSONNEL AND DEPENDENTS TO 
JAPAN.  REF E IS NAVADMIN 093/11, PERSONNEL (FAMILY AND DEPENDENTS) 
SUPPORT FOR OPERATION TOMODACHI NR

1.  REF F IS UNDERSECRETARY OF DEFENSE (PERSONNEL & READINESS) 
MEMORANDUM THAT MODIFIES AUTHORIZED DEPARTURE FROM ALL OF HONSHU ISLAND, 
JAPAN TO DESIGNATED PREFECTURES ON HONSHU ISLAND, JAPAN.
REF G IS NAVADMIN 100/11, CHANGE ONE TO STOP MOVEMENT FOR PERMANENT 
CHANGE OF STATION AND TEMPORARY DUTY FOR ALL NAVY PERSONNEL AND 
DEPENDENTS TO JAPAN.  REF H IS NAVADMIN 113/11, PERSONNEL SUPPORT FOR 
OPERATION TOMODACHI NR 3 - REIMBURSEMENT PROCEDURES FOR DEPENDENTS OF 
NAVY PERSONNEL AFFECTED BY AUTHORIZED VOLUNTARY DEPARTURES AND STOP 
MOVEMENT ORDERS.  REF I IS CHANGE TWO TO STOP MOVEMENT FOR PERMANENT 
CHANGE OF STATION AND TEMPORARY DUTY FOR ALL NAVY UNIFORMED PERSONNEL 
AND DEPENDENTS TO JAPAN.//

RMKS/1.  THIS NAVADMIN SUPERSEDES GUIDANCE OUTLINED IN REF H REGARDING 
THE REIMBURSEMENT OF TRAVEL AND TRANSPORTATION ALLOWANCES AND EXPENSES 
FOR DEPENDENTS OF NAVY SAILORS (ACTIVE AND RESERVE) WHO HAVE EVACUATED 
FROM JAPAN OR BEEN DIRECTED TO STOP MOVEMENT TO DESIGNATED PREFECTURES 
IN JAPAN.  IF NOT ALREADY COMPLETED, ALL PERSONNEL SHOULD LOG ONTO THE 
NAVY FAMILY ACCOUNTABILITY AND ASSESSMENT SYSTEM (NFAAS) AT 
HTTPS://NAVYFAMILY.NAVY.MIL TO COMPLETE THE ASSESSMENT SECTION TO 
INCLUDE ACCURATE CONTACT NUMBERS.  IF UNABLE TO LOG ON, OR FOR NFAAS 
TECH SUPPORT, CONTACT 1-866-946-9183, OR NFAAS(AT)SPAWAR.NAVY.MIL.  
DEPENDENTS OF NAVY CIVILIAN PERSONNEL MAY READ NAVADMIN 109/11 FOR 
ADDITIONAL INFORMATION, OR CONTACT MS.
MARY ROTCHFORD, OFFICE OF CIVILIAN HUMAN RESOURCES, AT (202) 685- 6528.

2.  REIMBURSEMENT:  TRAVEL PROCESSING CENTER - HAMPTON ROADS (TPC-HR) IS 
THE CENTRAL PROCESSING SITE FOR ALL EVACUATION CLAIMS.  A NEW TRAVEL 
CLAIM SHOULD BE SUBMITTED EVERY 30 DAYS, OR AS NEEDED TO COVER EXPENSES 
AND MAY BE SUBMITTED VIA FAX TO 1-866-708-6985 OR BY MAIL TO:
          DIRECTOR (EVAC TVL CLAIM)
          PERSONNEL SUPPORT ACTIVITY DETACHMENT
          NAVAL STATION NORFOLK
          1755 POWHATAN STREET, SUITE 229
          NORFOLK, VA 23511-2984
E-MAIL SUBMISSIONS MAY BE MADE TO EVACUATIONS(AT)NAVY.MIL.  FOR 
QUESTIONS, CONTACT TPC-HR AT EITHER 1-866-239-0303 OR 
EVACUATIONS(AT)NAVY.MIL.  TO FILE A CLAIM, THE TRAVELER MUST COMPLETE 
AND SUBMIT THE FOLLOWING DOCUMENTATION TO TPC-HR:  A COPY OF THEIR 
EVACUATION ORDERS, TRAVEL VOUCHER (AVAILABLE AT WWW.CNIC.NAVY.MIL AS 
DESCRIBED BELOW), AND COPIES OF RECEIPTS.
    A.  EVACUATION ORDERS.  A COPY OF COMPLETED AND SIGNED EVACUATION 
ORDERS IS REQUIRED IN ORDER TO CLAIM REIMBURSEMENT OF ANY EVACUATION 
ALLOWANCE OR EXPENSE.  IF IN NEED OF EVACUATION ORDERS, CONTACT YOUR 
PARENT COMMAND OR TPC-HR FOR FURTHER ASSISTANCE AT 1-
866-239-0303 OR EVACUATIONS(AT)NAVY.MIL.
    B.  TRAVEL VOUCHER.  DD FORM 1351-2, THE STANDARD DOD TRAVEL CLAIM 
FORM, MUST BE SUBMITTED FOR ALL CLAIMS.  FORMS AND RELATED INFORMATION 
CAN BE FOUND AT WWW.CNIC.NAVY.MIL UNDER POPULAR LINKS.
IF COMPUTER ACCESS IS NOT AVAILABLE, CONTACT TPC-HR AT 1-866-239-0303 
FOR ASSISTANCE.  TRAVEL VOUCHERS MUST INCLUDE THE NAMES AND AGES OF ALL 
DEPENDENTS WHO EVACUATED.  FOR DOD TRAVEL CLAIMS FOR DEPENDENTS OF 
SERVICE MEMBERS EVACUATED UNDER THE AUTHORIZED DEPARTURE FROM JAPAN, THE 
REQUIREMENT FOR AN AUTHORIZING OFFICIAL SIGNATURE AT THE
MEMBER'S COMMAND HAS BEEN WAIVED.   THE PROCESS IS AS FOLLOWS:
        (1) DEPENDENT COMPLETES AND SIGNS THE TRAVEL CLAIMS.
        (2) CLAIMS, ALONG WITH A COPY OF THE OFFICIAL TRAVEL
        ORDERS
AND ALL RECEIPTS (TO INCLUDE TICKETS AND ITINERARIES), SHOULD BE SENT 
VIA EMAIL, FAX, OR MAIL TO TPC-HR.
        (3) THE TPC-HR PROCESSOR WILL ACKNOWLEDGE ALL
        REQUIRED
RECEIPTS, VERIFY ORDERS, MATCH PERSONAL INFORMATION ON THE CLAIM, AND 
CHECK THE LINE OF ACCOUNTING TO ENSURE IT IS APPROPRIATE FOR THE 
CATEGORY OF DEPENDENT.  TPC-HR WILL PROVIDE UPDATED GUIDANCE AS CLAIMS 
ARE SUBMITTED.  MONITOR WWW.NPC.NAVY.MIL FOR THE LATEST INFORMATION 
REGARDING TRAVEL CLAIM SUBMISSION FOR AFFECTED DEPENDENTS.
    C.   COPIES OF RECEIPTS.  DEPENDENTS ARE ADVISED TO RETAIN
    ALL
RELEVANT DOCUMENTATION AND RECEIPTS INCIDENT TO TRAVEL INCLUDING:
TRAVEL ITINERARY (ISSUED BY COMMERCIAL TRANSPORTATION OFFICE), LODGING 
RECEIPTS, PERSONALLY PROCURED COMMON CARRIER TRANSPORTATION EXPENSES 
(E.G. AIRLINE TICKETS), AND ANY OTHER EXPENSES INCURRED DURING TRAVEL.  
LODGING RECEIPTS ARE REQUIRED IN ORDER TO FILE A CLAIM FOR REIMBURSEMENT 
OF A LODGING EXPENSE.  PER PARAGRAPH U6005-B1 OF REF C, IF EVACUATED 
DEPENDENTS STAY WITH FRIENDS OR RELATIVES WHILE AT THE SAFE HAVEN, NO 
LODGING REIMBURSEMENT IS ALLOWED EVEN IF LODGING PAYMENT IS MADE TO THE 
FRIEND OR RELATIVE.  MEAL RECEIPTS ARE NOT REQUIRED FOR SUBMISSION AS 
MEALS ARE PART OF THE PER DIEM ALLOWANCE.  HOWEVER, IT IS RECOMMENDED 
THAT ALL RECEIPTS BE RETAINED.

3.  TRAVEL ADVANCE.  PERSONNEL ENTITLED TO SAFE HAVEN ALLOWANCES MAY 
REQUEST A 30-DAY ADVANCE PAYMENT OF PER DIEM.  EMAIL SUBMISSIONS MAY BE 
MADE TO EVACUATIONS(AT)NAVY.MIL.  FOR ADVANCED PAY QUESTIONS, CONTACT 
TPC-HR AT EITHER 1-866-239-0303 OR EVACUATIONS(AT)NAVY.MIL.
A TRAVEL CLAIM WITH REQUIRED RECEIPTS MUST BE FILED EVERY 30 DAYS TO 
SETTLE EXPENSES EVEN IF A TRAVEL ADVANCE PAYMENT WAS RECEIVED.

4.  ALL PAYMENTS WILL BE DEPOSITED IN THE SPONSOR'S REGULAR PAYDAY BANK 
ACCOUNT.  IF A CHANGE IN FINANCIAL INSTITUTIONS IS REQUIRED, CONTACT 
TPC-HR AT 1-866-239-0303 OR EVACUATIONS(AT)NAVY.MIL FOR ASSISTANCE.  A 
FINAL TRAVEL CLAIM MUST BE SUBMITTED WITHIN FIVE DAYS FOLLOWING RETURN 
TO THE PERMANENT DUTY STATION AFTER THE EVACUATION ENDS.

5.  POC INFORMATION:  THE FOLLOWING PHONE NUMBERS AND WEBSITES ARE 
USEFUL RESOURCES:
- NAVY FAMILY ACCOUNTABILITY AND ASSESSMENT SYSTEM NFAAS:
HTTPS://NAVYFAMILY.NAVY.MIL OR 1-877-414-5358
- DETAILERS/PLACEMENT - NPC CUSTOMER SERVICE:  1-866-827-5672 OR 
CSCMAILBOX(AT)NAVY.MIL
- TRAVEL VOUCHERS/EVACUATION ORDERS - TPC HR:  1-866-239-0303 OR FAX 1-
866-708-6985 OR EVACUATIONS@NAVY.MIL
- HOUSEHOLD GOODS - NAVSUP:  1-800-444-7789 OR 
NVTRNSHHGHELPLINE(AT)NAVY.MIL
- FORMS - CNIC:  WWW.CNIC.NAVY.MIL (UNDER POPULAR LINKS)
- PERSONAL PROPERTY CLAIMS/LEGAL ASSISTANCE - OJAG:
WWW.JAG.NAVY.MIL/RELIEF_HOME.HTM
- PSYCHOLOGICAL HEALTH SUPPORT - LOCAL FLEET AND FAMILY SUPPORT CENTERS 
(FFSC) CAN BE FOUND AT WWW.CNIC.NAVY.MIL OR CONTACT THE FAMILY LINE:  1-
877-673-7773 OR NSFAMLINE(AT)AOL.COM
- MEDICAL - MILITARY TREATMENT FACILITIES LOCATOR:  WWW.TRICARE.MIL OR 
1-888-647-6676
- NAVY/MARINE CORPS PUBLIC HEALTH CENTER:  WWW.NMCPHC(AT)NAVY.MIL
- JAPAN MAIL STOP/FORWARD - POC IS MIKE ARNOLD AT DSN 315-243-8993 OR M-
YO-YKMAIL-POSTAL-DL-GS@FE.NAVY.MIL
- OTHER - MILITARY ONESOURCE:  1-800-342-9647 OR 
WWW.MILITARYONESOURCE.COM

6.  FURTHER GUIDANCE WILL BE DISSEMINATED AS IT BECOMES AVAILABLE.

7.  RELEASED BY VADM MARK FERGUSON, N1//

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