PERSONNEL SUPPORT FOR OPERATION TOMODACHI NR 3 – REIMBURSEMENT PROCEDURES FOR DEPENDENTS OF NAVY PERSONNEL AFFECTED BY AUTHORIZED VOLUNTARY DEPARTURES AND STOP MOVEMENT ORDERS

UNCLASSIFIED//

ROUTINE

R 302139Z MAR 11

FM CNO WASHINGTON DC

TO AL NAVADMIN
NAVADMIN

INFO CNO WASHINGTON DC

BT
UNCLAS
PASS TO OFFICE CODES:
FM CNO WASHINGTON DC//N1//
TO NAVADMIN
INFO CNO WASHINGTON DC//N1//
NAVADMIN 113/11

MSGID/GENADMIN/CNO WASHINGTON DC/N1/MAR//

SUBJ/PERSONNEL SUPPORT FOR OPERATION TOMODACHI NR 3 - REIMBURSEMENT PROCEDURES 
FOR DEPENDENTS OF NAVY PERSONNEL AFFECTED BY AUTHORIZED VOLUNTARY DEPARTURES 
AND STOP MOVEMENT ORDERS//



REF/A/DOC/MEMORANDUM/PUSD(P&R)/15MAR2011//

REF/B/DOC/MEMORANDUM/PUSD(P&R)/17MAR2011//

REF/C/DOC/JFTR, VOL.1//

REF/D/MSG/CNO WASHINGTON DC/181309ZMAR11//

REF/E/MSG/CNO WASHINGTON DC/191711ZMAR11//

REF/F/DOC/MEMORANDUM/PUSD(P&R)/18MAR2011//

REF/G/MSG/CNO WASHINGTON DC/231441ZMAR11//

NARR/REF A IS UNDERSECRETARY OF DEFENSE (PERSONNEL & READINESS) MEMORANDUM ON 
AUTHORIZED DEPARTURE OF ELIGIBLE FAMILY MEMBERS (EFMS) FROM MANAMA, BAHRAIN.  
REF B IS UNDERSECRETARY OF DEFENSE (PERSONNEL &
READINESS) MEMORANDUM ON AUTHORIZED DEPARTURE OF ELIGIBLE FAMILY MEMBERS 
(EFMS) FROM THE ISLAND OF HONSHU, JAPAN.  REF C IS JOINT FEDERAL TRAVEL 
REGULATIONS (JFTR), VOL. 1.  REF D IS NAVADMIN 084/11, STOP MOVEMENT FOR 
PERMANENT CHANGE OF STATION FOR ALL NAVY PERSONNEL AND DEPENDENTS TO JAPAN.  
REF E IS NAVADMIN 093/11, PERSONNEL (FAMILY AND DEPENDENTS) SUPPORT FOR 
OPERATION TOMODACHI NR 1.  REF F IS UNDERSECRETARY OF DEFENSE (PERSONNEL & 
READINESS) MEMORANDUM THAT MODIFIES AUTHORIZED DEPARTURE FROM ALL OF HONSHU 
ISLAND, JAPAN TO DESIGNATED PREFECTURES ON HONSHU ISLAND, JAPAN.  REF G IS 
NAVADMIN 100/11, CHANGE ONE TO STOP MOVEMENT FOR PERMANENT CHANGE OF STATION 
AND TEMPORARY DUTY FOR ALL NAVY PERSONNEL AND DEPENDENTS TO JAPAN.//

RMKS/1.  THIS NAVADMIN PROVIDES GUIDANCE OUTLINING THE REIMBURSEMENT OF TRAVEL 
AND TRANSPORTATION ALLOWANCES AND EXPENSES FOR DEPENDENTS OF NAVY SAILORS 
(ACTIVE AND
RESERVE) AND CIVILIANS WHO HAVE
EVACUATED FROM JAPAN OR BEEN DIRECTED TO STOP MOVEMENT TO DESIGNATED 
PREFECTURES IN JAPAN (REFS A THRU G APPLY).  IF NOT ALREADY COMPLETED, ALL 
PERSONNEL SHOULD LOG ONTO THE NAVY FAMILY ACCOUNTABILITY AND ASSESSMENT SYSTEM 
(NFAAS) AT HTTPS://NAVYFAMILY.NAVY.MIL TO COMPLETE THE ASSESSMENT SECTION TO 
INCLUDE ACCURATE CONTACT NUMBERS.  IF UNABLE TO LOG ON OR FOR NFAAS TECH 
SUPPORT, CONTACT 1-866-946-9183 OR NFAAS(AT)SPAWAR.NAVY.MIL.  IF COMPUTER 
ACCESS IS NOT AVAILABLE, CONTACT THE NPC EMERGENCY COORDINATION CENTER AT 1-
866-827-5672.

2.  REIMBURSEMENT:  TRAVEL PROCESSING CENTER - HAMPTON ROADS (TPC-HR) IS THE 
CENTRAL PROCESSING SITE FOR ALL EVACUATION CLAIMS.  A NEW TRAVEL CLAIM SHOULD 
BE SUBMITTED EVERY 30 DAYS, OR AS NEEDED TO COVER EXPENSES AND MAY BE 
SUBMITTED VIA FAX TO 1-866-708-6985 OR BY MAIL TO:
        DIRECTOR (EVAC TVL CLAIM)
        PERSONNEL SUPPORT ACTIVITY DETACHMENT
        NAVAL STATION NORFOLK
        1755 POWHATAN STREET, SUITE 229
        NORFOLK, VA 23511-2984
EMAIL SUBMISSIONS MAY BE MADE TO EVACUATIONS@NAVY.MIL.  FOR QUESTIONS, CONTACT 
TPC-HR AT EITHER
1-866-239-0303 OR EVACUATIONS@NAVY.MIL.  TO FILE A CLAIM, THE TRAVELER MUST 
COMPLETE AND SUBMIT THE FOLLOWING DOCUMENTATION TO TPC-HR:  A COPY OF THEIR 
EVACUATION ORDERS, TRAVEL VOUCHER (AVAILABLE AT WWW.CNIC.NAVY.MIL AS DESCRIBED 
BELOW), AND COPIES OF RECEIPTS.
    A.  EVACUATION ORDERS.  A COPY OF COMPLETED AND SIGNED
    EVACUATION ORDERS IS REQUIRED IN ORDER TO CLAIM REIMBURSEMENT OF ANY 
EVACUATION ALLOWANCE OR EXPENSE.  IF IN NEED OF EVACUATION ORDERS, CONTACT 
YOUR PARENT COMMAND OR TPC-HR FOR FURTHER ASSISTANCE AT 1-866-239
-0303 OR EVACUATIONS@NAVY.MIL.
    B.  TRAVEL VOUCHER (DD FORM 1351-2).  THE STANDARD DOD TRAVEL
    CLAIM FORM MUST BE SUBMITTED FOR
ALL CLAIMS.  FORMS AND RELATED INFORMATION CAN BE FOUND AT WWW.CNIC .NAVY.MIL 
UNDER POPULAR LINKS.
IF COMPUTER ACCESS IS NOT AVAILABLE, CONTACT TPC-HR AT 1-866-239-0303 FOR 
ASSISTANCE.  TRAVEL VOUCHERS MUST INCLUDE THE NAMES AND AGES OF ALL DEPENDENTS 
THAT EVACUATED.  CURRENTLY, THE FORM MUST BE REVIEWED AND SIGNED BY BOTH THE 
CLAIMANT (ELIGIBLE FAMILY MEMBER /AFFECTED DEPENDENT) AND THE AUTHORIZING 
OFFICIAL OF THE MEMBER'S COMMAND.  WAIVER OF THIS REQUIREMENT IS UNDER REVIEW.  
TPC-HR WILL PROVIDE UPDATED GUIDANCE AS CLAIMS ARE SUBMITTED.  MONITOR WWW 
.NPC.NAVY.MIL FOR THE LATEST INFORMATION REGARDING TRAVEL CLAIM SUBMISSION FOR 
AFFECTED DEPENDENTS .
    C.   COPIES OF RECEIPTS.  DEPENDENTS ARE ADVISED TO RETAIN
    ALL RELEVANT DOCUMENTATION AND
RECEIPTS INCIDENT TO TRAVEL INCLUDING:  TRAVEL ITINERARY (ISSUED BY COMMERCIAL 
TRANSPORTATION OFFICE), LODGING RECEIPTS, PERSONALLY PROCURED COMMON CARRIER 
TRANSPORTATION EXPENSES (AIRLINE TICKETS), AND ANY OTHER EXPENSES INCURRED 
DURING TRAVEL.  LODGING RECEIPTS ARE REQUIRED IN ORDER TO FILE A CLAIM.  IAW 
JFTR U6054-B1, IF EVACUATED DEPENDENTS STAY WITH FRIENDS OR RELATIVES WHILE AT 
THE SAFE HAVEN, NO LODGING REIMBURSEMENT IS ALLOWED EVEN IF LODGING PAYMENT IS 
MADE TO THE FRIEND OR RELATIVE.  MEAL RECEIPTS ARE NOT REQUIRED FOR SUBMISSION 
AS MEALS ARE PART OF THE PER DIEM ALLOWANCE.  IT IS RECOMMENDED THAT ALL 
RECEIPTS BE RETAINED.

3.  TRAVEL ADVANCE.  PERSONNEL ENTITLED TO SAFE HAVEN ALLOWANCES MAY REQUEST A 
30 DAY ADVANCE PAYMENT OF PER DIEM.  EMAIL SUBMISSIONS MAY BE MADE TO 
EVACUATIONS @NAVY.MIL.  FOR ADVANCED PAY QUESTIONS, CONTACT TPC-HR AT EITHER 
1-866-239-0303 OR EVACUATIONS @NAVY.MIL.  A TRAVEL CLAIM WITH REQUIRED 
RECEIPTS MUST BE FILED EVERY 30 DAYS TO SETTLE EXPENSES EVEN IF A TRAVEL 
ADVANCE PAYMENT WAS RECEIVED.

4.  ALL PAYMENTS WILL BE DEPOSITED IN THE SPONSOR'S REGULAR PAYDAY BANK 
ACCOUNT.  IF A CHANGE IN FINANCIAL INSTITUTIONS IS REQUIRED, CONTACT TPC-HR AT 
1-866-239-0303 OR EVACUATIONS@NAVY.MIL FOR ASSISTANCE.  A FINAL TRAVEL CLAIM 
MUST BE SUBMITTED WITHIN FIVE DAYS FOLLOWING RETURN TO THE PERMANENT DUTY 
STATION AFTER THE EVACUATION ENDS.

5.  POC INFORMATION:  THE FOLLOWING PHONE NUMBERS AND WEBSITES ARE USEFUL 
RESOURCES:
NAVY FAMILY ACCOUNTABILITY AND ASSESSMENT SYSTEM - NFAAS:  HTTPS:/ 
/NAVYFAMILY.NAVY.MIL OR
1-877-414-5358
24/7 HELPLINE - NPC EMERGENCY COORDINATION CENTER: 1-866-827-5672 OR 
NPC.CAT.CAPTAIN(AT)NAVY.MIL DETAILERS/PLACEMENT - NPC CUSTOMER SERVICE:  1-
866-827-5672 OR CSCMAILBOX(AT)NAVY.MIL CLAIMS/EVACUATION ORDERS - TPC HR:  1-
866-239-0303 OR FAX 1-866-708
-6985 OR EVACUATIONS@NAVY.MIL
HOUSEHOLD GOODS - NAVSUP:  1-800-444-7789 OR NVTRNSHHGHELPLINE(AT )NAVY.MIL 
FORMS - CNIC:  WWW.CNIC.NAVY.MIL (UNDER POPULAR LINKS) LEGAL ASSISTANCE - 
OJAG:  WWW.JAG.NAVY.MIL/RELIEF_HOME.HTM PSYCHOLOGICAL HEALTH SUPPORT - LOCAL 
FLEET AND FAMILY SUPPORT CENTERS
(FFSC) CAN BE FOUND AT
WWW.CNIC.NAVY.MIL OR CONTACT THE FAMILY LINE:
1-877-673-7773 OR NSFAMLINE(AT)AOL.COM
MEDICAL - MILITARY TREATMENT FACILITIES LOCATOR:  WWW.TRICARE.MIL OR
1-888-647-6676
NAVY/MARINE CORPS PUBLIC HEALTH CENTER:  WWW.NMCPHC(AT)NAVY.MIL JAPAN MAIL 
STOP/FORWARD - POC IS MIKE ARNOLD AT DSN 315-243-8993 OR M-YO-YKMAIL-POSTAL-
DL-GS@FE.NAVY.MIL
OTHER - MILITARY ONESOURCE:  1-800-342-9647 OR WWW.MILITARYONESOURCE .COM

6.  FURTHER GUIDANCE WILL BE DISSEMINATED AS IT BECOMES AVAILABLE.

7.  RELEASED BY VADM MARK FERGUSON, N1//

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